Why Device as a Service is so interesting!

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Why Device as a Service is so interesting!

Purchasing end-user devices (PCs, laptops, tablets & smartphones) on an 'as a Service' model is becoming increasingly popular. It is expected that around 2021, around 1 in 5 devices will be purchased as Device as a Service (DaaS).

What is Device as a Service?
Device as a Service (DaaS for short) is a service where you use a hardware device for a fixed price per month. This can be, for example, a laptop, tablet, smartphone or PC. All additional services such as pre-configuration, installation, support, hardware support and disposal of old equipment are included in the price per month.

DaaS, HaaS, PCaaS or lease?
Different terms are used around the concept of Device as a Service. In addition to DaaS, you will also come across the term HaaS. This stands for Hardware as a Service and means the same thing. Another common term for the same service is PCaaS, or PC as a Service. Some companies choose the term DaaS, while others prefer to use HaaS or PCaaS.

Also, Device as a Service is often compared to hardware leasing. Understandable, because with DaaS too, you do not pay for owning hardware but for using it.
However, this is an operational lease and not a financial lease.

Device as a Service is about the entire life cycle of your IT equipment
Both large and small organisations are increasingly showing interest in the 'as a Service' concept for purchasing their end-user devices. This is certainly not just about a new form of procurement.

DaaS is also about how you simplify the entire process of procurement, deployment, maintenance, re-deployment, replacement, renewal and safe disposal of your end-user devices throughout their lifecycle. In this way, DaaS helps you reduce the burden and cost of acquiring, managing and disposing of your devices at a fixed and predictable cost per device per month.

Daas is about using, not owning, the hardware
Shifting traditional hardware -purchasing from a permanent, capital expenditure model (Capex) to an operational cost (Opex) model is the most obvious reason from a financial perspective. But the ability to provide your employees with the most up-to-date, well-maintained devices without putting a strain on your own IT department is perhaps the most strategic reason to choose Device as a Service.

Do you really save costs when you switch to Device as a Service?
Organisations report cost savings of up to 25% with DaaS. They save on procurement, management, administration and ownership costs. Also, outsourcing all activities around end-user hardware significantly reduces the IT department's workload and saves them a lot of time.
Time they can in turn spend on more strategic IT matters.

Because end users have the most appropriate devices for their tasks and the availability of their devices increases, user satisfaction also increases. So with DaaS, for a fixed monthly fee, you get lower costs, less workload and satisfied end users too!

Benefits of Device as a Service:

  • Reduce workload for IT department
  • Reduce procurement, management and administration costs
  • Predictable and transparent costs
  • One-stop shopping and single point of contact
  • Total Device Lifecycle Management outsourced to a specialist
  • Higher end-user satisfaction
  • Complete unburdening

Read more about Device as a Service

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