Back to overview

Case study: ASICS-EMEA

New cooperation model with suppliers based on the principles of Service Integration Management (SIAM)

Finding the right balance between innovation and continuity is the challenge of every IT organisation. For ASICS-EMEA, this was the starting point for developing a new vision in 2017. This led to a new cooperation model with suppliers based on the principles of Service Integration Management (SIAM).

Important in the new vision was to develop the existing EMEA IT organisation, with a focus on cooperation with the business units and with the aim of improving innovation power, standardising processes more and automating them. To achieve this, implementation and management of the IT environment would shift more to partners. At that time, however, ASICS had no partners, but mainly suppliers. "The new vision called for a new sourcing model with multiple parties working together on renewal, implementations and day-to-day services," says Ronald Hoogeboom of organisational consultancy Altijd ContinuITeit, which developed the new vision together with ASICS. "This fact alone brought new challenges. Because how do you manage it? How do you organise it? And how do you get the optimal value out of it for all parties involved?”

Download the full ASICS-EMEA case and read on (only in Dutch).

“How ASICS deals with you as a partner does give a certain intimacy that I haven't encountered before in this market," compliments Jan-Dirk Krispijn (NEG-ITSolutions). "At the same time, it has been a long process in which, in retrospect, we could have done many things differently. But the commitment of all parties is no less and we are still learning.”

Een selectie van onze klanten
Endemol logo

Rapid response to peaks and troughs in Endemol's workplace requirements

"Managing stock, unpacking, labeling, preparing and quickly installing on demand, NEG-ITSolutions does it all. We don't get to see a box, don't have to worry about it."

Edwin de Bie
Infrastucture Manager
Endemol Nederland Mediagroep

Fortes Lyceum Logo

NEG helps you decide whether the investment is worth it and whether better/more sustainable options are available. New or refurbished. It’s not just the price; the service, reachability and goodwill factor are also reasons for choosing NEG. They always score very well in all these areas.

So we can definitely recommend NEG, as we can ask them anything.

Michael Ruitenbeek
IT coordinator
Fortes Lyceum

Parnassia Groep Logo

We received the thin clients ready for use, with all the right settings, conveniently repackaged and coded. Even when circumstances meant Parnassia ordered late, the process was scaled up when necessary to speed things up and meet deadlines.

"I’ve been in the business for 20 years but never before have I come across such a level of flexibility.”

Lex de Groot
Technical Project Manager
Parnassia Groep